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800-223-6936

Customer Resource Center

INFORMATION CORNER

Choose from four easy ways to order!

Contact us by phone, fax or mail.

Use our Online Order Form. For a printable order form, click here (Acrobat PDF document)

  1. Call Toll-Free 800-223-6936
  2. Use our online order form 
  3. Fax your order form or purchase order to 815-356-9161
  4. Mail your order form or purchase order (with applicable artwork and color samples) to:

    Pro-Tuff Decals
    P.O. Box 1800
    Crystal Lake, IL 60039-1800

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PAYMENT

We gladly accept the following:

  1. School Purchase Order (delayed billing available)
  2. Visa, MasterCard, American Express or Discover
  3. Pre-payment by check or Money Order

COLORS

We carry 30 Stock colors, so chances are we already have your color. We will gladly provide you with color samples on request. If your design happens to use an unusual or hard to match color, a surcharge of $10.00 applies for color matching. If you to need a match a specific color, you must provide us with a sample of your color and indicate color match on your order.

PRICE POLICY

Prices are subject to change without notice. We reserve the right to discontinue any items at anytime. We reserve the right to substitute a apparel of equal or greater quality.

PRICE GUARANTEE

If another company offers you a similar item at a lower price, send us their current catalog with your order and we will beat their price!

DELAYED SHIPPING & BILLING

We ship and bill at a later date with a school purchase order.

ARTWORK

Our art department is available to help you design the look you want at no extra charge with order. In some cases, a nominal fee may apply. Please mail clean artwork or actual decals when matching an existing design. Fax or email copies are okay for your rough sketch. We recommend submitting finished art in AI, EPS, or CDR. High resolution PNG, JPG, GIF, or PSD is also suitable. Art for approval is available per request. Please allow additional time for custom artwork.

RUSH DELIVERY

Given the time of year and how busy production is, it's often possible to get your order expedited. To have an order expedited, please let your sales representative know how soon you'd like the order. Please note, rush charges do apply for expedited orders, and rush shipping incurs an additional cost as well.

SHIPPING AND HANDLING

We ship all orders via FedEx. Actual freight charges will be added to your order. Ground Trac service provided at no extra charge. 

RING SIZER

Our printable ring sizer (Acrobat PDF document) is available to help you size your ring. Find it here.