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Online Order Return Policy
ProTuff Decals is committed to providing its customers with quality products and exceptional service. If you are not satisfied with your purchase, you may be able return it within 5 days of the original purchase date if the product is not a customized decal or other customized product. Refunds for partial or full purchase price of the product are subject to approval of management and dependent on purchase circumstances and other factors such as, you received the incorrect product or a product damaged during the shipping process.
If the item you are returning was part of a promotion, your refund may be denied or reduced.
Return shipping charges are the responsibility of the customer.
Please allow 14 business days for your return to be processed. Any Approved Credit will show up on your credit card statement within 1 to 2 billing cycles.
Contact customer service at firstname.lastname@example.org for assistance in requesting a return of any of your item(s) or to report shipping damages or defects. Please do not send your return item(s) to ProTuff unless directed to do so by a customer service representative. Sending items directly to ProTuff may result in denial of your return claim.
Online Order Exchange Policy
We are currently unable to process exchanges for items purchased through protuffdecals.com.